Terms and Conditions - Climb N' Play
REFUND POLICY
We do not provide cash refunds back for any booking made!
1. Your order must contain your name, number, email address, credit card details and any other information required by our website. Confirmation of your order will be sent to you via email.
2. Bookings are transferable but not refundable. In order to transfer your booking, you need to contact our team in writing or via phone 24 hours prior to the booking.
Birthday Party Terms & Conditions
We do not provide cash refunds back for any booking made!
1. Your order must contain your name, number, email address, credit card details and any other information required by our website. Confirmation of your order will be sent to you via email.
2. Bookings are transferable but not refundable. In order to transfer your booking, you need to contact our team in writing or via phone 24 hours prior to the booking.
Birthday Party Terms & Conditions
- Party bookings can be made in person, online and by phone. We require a $150 deposit to secure your party booking.
- Party bookings are for a minimum of 8 children.
- We will contact you on the Monday or Tuesday prior to your party to confirm any extras such as adult food platters, ice-cream cake and lolly bags.
- You can adjust your numbers up to 4pm on the Wednesday prior to your party. This is the number of guests you will be expected to pay for on the day.
- If you cancel your party more than 7 days out, you will have the choice to re-book another date (within 6 months) or use the amount of your deposit in store credit with us.
- If you cancel within 7 days of your party, your $150 deposit will not be refunded.
- Members agree to be bound by the general ClimbN’Play Terms & Conditions (listed above and in store) and any further rules and restrictions imposed by ClimbN’Play including Safety Terms & Conditions
Contact Us
For questions or concerns about your privacy, please contact us at Climb N’ Play3/98-108 Hampstead road, Maidstone, VIC -3012
Email: maidstone@climbnplay.com.au
Phone: 03 9317 0413
By engaging with our services, you consent to the terms outlined in this Privacy Policy.